Uw dossier online inzien?
Om MijnOLVG te gebruiken heeft u een BSN en mobiel telefoonnummer nodig. Meld u met uw identiteitsbewijs bij de polikliniek, u ontvangt dan een activatiecode.
Our doctors, nurses and other employees do everything they can to ensure that your treatment runs as smoothly and as safely as possible. You can also contribute to this yourself.
Take valid proof of identity with you when you visit OLVG. This is required by law and also applies to children and babies from 30 days old. We cannot provide healthcare without this proof. More about identification requirements
Employees will ask you questions to prevent mistakes. It is important that you always provide your name, date of birth or other information if OLVG staff request this.
Is your information still correct? Such as your telephone number, the name of your GP or pharmacy? Always report changes to your personal information.
Say if you don't understand something. You are entitled to clear information.
Do you need extra time to decide on an examination or treatment? Most of the time, this will not be a problem. Let your doctor or practitioner know.
Are you finding it difficult to make a choice? Then consult with your GP/other doctor or a person you trust.
Before you go home, consider whether everything is clear to you, for example:
These three questions can help you in your conversation with your healthcare provider and with making decisions about your treatment:
People in the hospital are often particularly susceptible to infections. You can help us prevent infections by washing your hands with soap and water before eating and after every visit to the toilet, for example.
Use a paper tissue when blowing your nose and when coughing and sneezing and throw it away after use.
Have you been admitted to a foreign hospital in the past 2 months? Then let us know about this.
Does your job involve working with cattle? Then please tell your healthcare provider about this.
All healthcare providers will disinfect their hands with hand alcohol before they treat or examine you. They do not wear jewellery on their forearms and hands and they will roll up their sleeves to above the elbow. You can call us out on this if the rules are not followed.
Ensure that your healthcare provider always knows which medications you are using.
Have you seen something that worries you or that you have questions about? Then discuss this with your healthcare provider or with the head of the department. You can also pass this on to the staff at the general reception desk.